Effective Date: June 9, 2023
Information we collect We may collect personal information from you in various ways, including but not limited to when you visit our website, place an order, subscribe to our newsletter, respond to a survey, or interact with our services. The types of personal information we may collect can include, but are not limited to, your name, email address, postal address, telephone number, and payment information. We will only collect personal information that is voluntarily provided by you, and you can choose not to provide certain information, but it may limit your ability to engage in certain website-related activities.
How we use collected information We may collect and use your personal information for the following purposes:
- To process and fulfill orders: We may use the information you provide about yourself when placing an order to process and deliver the requested products and services. We may also share this information with third-party service providers, such as shipping companies, to facilitate order fulfillment.
- To improve customer service: The information you provide helps us respond to your customer service requests and support needs more effectively.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
- To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order or subscription, in addition to occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To administer contests, promotions, surveys, or other website features: From time to time, we may use the information you provide to administer such activities, communicate with you, and conduct research and analysis.
How we protect your information We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
Sharing your personal information We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website, or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Your rights As a user, you have the right to access, update, and correct your personal information. You also have the right to withdraw consent, request erasure, or restrict the processing of your personal information. To exercise these rights or if you have any questions about the processing of your personal information, please contact us using the information provided in Section 8 below.
We are committed to resolving any concerns or complaints regarding the collection, use, or disclosure of your personal information.